Help & Support

Need help with USpeak? Find answers to common questions or contact our support team below.

Frequently Asked Questions

How do I find a speaking partner?

Install the USpeak app, create your profile, and use the "Find Partner" feature to connect with English learners and speakers worldwide. You can filter by level, interests, and availability.

Is USpeak free to use?

Yes! USpeak is free to download and use for finding partners and practicing English. Services such as detailed AI feedback require purchasing a Test Pack, but core speaking practice with real people is always free.

How do I report inappropriate behavior?

If you encounter inappropriate behavior, use the "Report" button in the app or contact us directly using the form below. We take user safety seriously and investigate all reports.

Can I use USpeak for CELPIP/IELTS/TOEFL preparation?

Absolutely! USpeak Community offers topic suggestions and practice rooms for CELPIP, IELTS and TOEFL speaking. Connect with partners who are also preparing for these exams. USpeak AI currently provides instant feedback specifically for CELPIP speaking tasks, with IELTS and TOEFL support coming in future updates.

How do I reset my password?

Open the USpeak app, go to the login screen, and tap "Forgot Password?" Follow the instructions to reset your password via email.

Contact Support

Still need help? Fill out the form below and our team will get back to you as soon as possible.

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Or email us directly: info@uspeak.io