Privacy Policy for USpeak AI

Last Updated: October 6, 2025

Welcome to USpeak AI. This Privacy Policy explains how USpeak ("we," "us," or "our") collects, uses, and discloses information about you when you access or use our USpeak AI services (the "Services"). Your privacy is important to us, and we are committed to protecting it.

1. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.

1.1. Information You Provide to Us

Account Information: When you register for an account, we collect information such as your name, email address, and password.
Audio Recordings: When you use our Services to practice your speaking, we collect the audio recordings of your voice responses. This is essential for the core functionality of the service.
Payment Information: If you subscribe to a paid plan, our third-party payment processor (e.g., Stripe) will collect and process your payment information. We do not store your full credit card details.
Communications: If you contact us for support or feedback, we may collect the information you include in your communications.

1.2. Information We Collect Automatically

Usage Information: We collect information about your use of the Services, such as the questions you attempt, the feedback you receive, your performance scores, and the time and duration of your sessions.
Log and Device Information: We collect log files and device information when you access our Services, including your IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve the Services: To create and manage your account, process your audio recordings, generate feedback, and personalize your learning experience.
For Research and Development: To analyze usage patterns, train our AI models, and improve the accuracy and effectiveness of our feedback algorithms. All audio data used for model training is anonymized and stripped of personally identifiable information.
To Communicate with You: To send you service-related announcements, updates, security alerts, and support messages.
For Security and Fraud Prevention: To protect the security and integrity of our Services and to prevent fraudulent activities.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., AWS), payment processing, and analytics.
For AI Model Training: We may use anonymized audio recordings and transcripts to train and improve the underlying AI models. We take steps to ensure that this data cannot be linked back to you.
For Legal Reasons: We may disclose your information if we believe it is required by law, such as in response to a subpoena, court order, or other governmental request.
With Your Consent: We may share your information for other purposes with your explicit consent.

4. Data Retention and Security

We retain your personal information for as long as your account is active or as needed to provide you with the Services. You may delete your account at any time, which will result in the deletion of your personal information and audio recordings from our production systems, subject to our backup policies and legal obligations.

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Correction: You can access and update your account information through your profile settings.
Deletion: You can request the deletion of your account and associated data by contacting us.
Data Portability: You may have the right to receive a copy of your data in a machine-readable format.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Services. Your continued use of the Services after the effective date of the updated policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@uspeak.io or through our website's contact form.