Privacy Policy for USpeak AI

Last Updated: October 29, 2025

Welcome to USpeak AI. This Privacy Policy explains how USpeak ("we," "us," or "our") collects, uses, and discloses information about you when you access or use our USpeak AI services (the "Services"). Your privacy is important to us, and we are committed to protecting it.

1. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.

1.1. Information You Provide to Us

Account Information: When you register for an account, we collect your email address and a cryptographically hashed version of your password. We do not store your password in plain text.
Voice Recordings: When you use our Services to practice your speaking, we collect and store audio recordings of your voice responses. These recordings are essential for the core functionality of the service, including analysis, feedback generation, and performance evaluation.
Payment Information: If you subscribe to a paid plan, our third-party payment processor (e.g., Stripe) will collect and process your payment information. We do not store your full credit card details.
Communications: If you contact us for support or feedback, we may collect the information you include in your communications.

1.2. Information We Collect Automatically

Device Information: We automatically collect device identifiers (device ID) to help us recognize your device, maintain your session security, and prevent unauthorized access to your account.
Usage Information: We collect information about your use of the Services, such as the questions you attempt, the feedback you receive, your performance scores, and the time and duration of your sessions.
Log Information: We collect log files when you access our Services, including your IP address, browser type, operating system, and timestamps of your activities.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve the Services: To create and manage your account using your email address and hashed password, authenticate your device using device IDs, process your voice recordings, generate feedback, and personalize your learning experience.
For Research and Development: To analyze usage patterns, train our AI models using voice recordings, and improve the accuracy and effectiveness of our feedback algorithms. All audio data used for model training is anonymized and stripped of personally identifiable information.
To Communicate with You: To send you service-related announcements, updates, security alerts, and support messages to your registered email address.
For Security and Fraud Prevention: To protect the security and integrity of our Services using device IDs and other security measures, and to prevent fraudulent activities and unauthorized access.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., AWS), payment processing, and analytics. These providers may have access to device IDs, email addresses, and voice recordings as necessary to perform their functions.
For AI Model Training: We may use anonymized voice recordings and transcripts to train and improve the underlying AI models. We take steps to ensure that this data is de-identified and cannot be linked back to your email address or device ID.
For Legal Reasons: We may disclose your information if we believe it is required by law, such as in response to a subpoena, court order, or other governmental request.
With Your Consent: We may share your information for other purposes with your explicit consent.

4. Data Retention and Security

We retain your personal information (including email address, device IDs, and voice recordings) for as long as your account is active or as needed to provide you with the Services. You may delete your account at any time, which will result in the deletion of your personal information, including your email address, device identifiers, and voice recordings from our production systems, subject to our backup policies and legal obligations.

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, use, or disclosure. This includes storing passwords using secure cryptographic hashing algorithms, encrypting data in transit and at rest, and restricting access to voice recordings and personal data to authorized personnel only. However, no method of transmission over the Internet is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Correction: You can access and update your account information through your profile settings.
Deletion: You can request the deletion of your account and associated data by contacting us.
Data Portability: You may have the right to receive a copy of your data in a machine-readable format.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Services. Your continued use of the Services after the effective date of the updated policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@uspeak.io or through our website's contact form.